Introduction to Microsoft Dynamics 365 CRM

Welcome to an exciting new software offering from Microsoft that is destined to change the lives of millions of people all over the globe. As with Office 365, Dynamics 365 is a major release of cloud-based business software from Microsoft that is sure to have a huge impact on the IT industry. It may even profoundly affect your company, your job, and your opportunities for career advancement. Dynamics 365 is a major release from a major player, Microsoft, which has set the standard in business software for decades and will continue to gain a massive following as it successfully competes with Salesforce.com, SAP, Oracle, NetSuite, and other CRM and ERP (accounting software) developers. Businesses are now increasingly making their inevitable transformation from “on premise” software that you own to online subscription-based “software as a service” that you rent. Dynamics 365 is a topic you need to get acquainted with ASAP so that whenever you come across it in your business career, you can talk intelligently about it and understand how you can prosper from it. 

Who can jump into MS Dynamics 365?

Four kind of people like you can jump into this:

» You are using Dynamics 365 and want to take advantage of its core features, customization options, and workflow and reporting tools, such as Power Apps, Flow, and Power BI, which are included as part of the offering. 
» You are tasked with evaluating whether Dynamics 365 is right for your company or your clients. 
» Your company or your client has already or is about to migrate to Dynamics 365, and you need to quickly come up to speed on what this software has to offer. 
» You are an existing user of “on premise” Microsoft CRM or Microsoft ERP (such as Dynamics AX or Dynamics NAV), and you are eager to learn about the new cloud versions, which have been rebranded and are now part of Dynamics 365.

About this blog:

This blog can help you safely and quickly navigate the turbulent and confusing bundle of software that falls under the umbrella of Microsoft Dynamics 365. This software is a bewildering mixture of repackaged products that are already used by millions of users but have only recently been moved to the cloud, as well as a whole host of powerful brand-new applications, tools, and technologies. This blog dispels the mysteries surrounding Dynamics 365 — mysteries that cannot be unraveled by reading online reviews or marketing hype, but rather can be cleared up only by a concise, easy-to-understand guide that provides an unbiased picture of what truly comprises Dynamics 365 and what it can do (or can’t do) for you and your business.